We Respond Quickly to Critical Issues
Our factory-certified technicians are equipped to handle the most urgent commercial kitchen and facility emergencies.
Emergency Equipment Repair Available 24/7
When your refrigeration or HVAC system fails, time is money. We know downtime disrupts your business, and we're here to minimize it.
Request Emergency Service
Refrigeration Failures
Rapid response for walk-ins, reach-ins, and prep coolers
Temperature Control Issues
Resolve unsafe temperature swings that risk food safety and compliance
Compressor Problems
Diagnosis and repair of failed or short-cycling compressors
Refrigerant Leaks
Leak detection and recharge to restore cooling performance
HVAC Malfunctions
Emergency service for heating, ventilation, and air conditioning issues
Ice Machine Breakdowns
Ice production and mechanical failures addressed fast
What to Expect When You Call
Our emergency process is designed to get your equipment and your business back online quickly and safely:
We follow up to ensure everything is working properly and recommend steps to prevent future issues.
Service Area & Response Time
We serve businesses across Southern New England, including:
- Massachusetts
- Rhode Island
- Connecticut
Most emergency calls receive an on-site response within 24 hours, depending on location and time of day.
Emergency Service FAQs
Is emergency service available 24/7?
Yes. We have technicians on-call during nights, weekends, and holidays. When your business can’t wait, we don’t either.
What types of equipment qualify for emergency service?
We respond to urgent refrigeration, HVAC, ice machine, and temperature-critical issues.
How fast will someone arrive?
Most calls are responded to within 24 hours. You’ll get real-time updates from our dispatch team.
Do I need to be an existing customer?
No. We’re ready to help whether it’s your first time calling or your fiftieth.
Request Emergency Service Now
Complete the form below and we will contact you as soon as possible.
Need immediate help? Call us now at (800) 628-3237
After-Hours Emergency Protocol
If you’re contacting us outside of business hours:
- Call the main number: (800) 628-3237
- Follow the prompts to connect with our emergency dispatch team
- Leave a detailed message including your location and the issue and we’ll respond promptly
Prevent Emergencies Before They Happen
Unexpected breakdowns are costly. Ask us about a customized planned maintenance plan to reduce risk, avoid downtime, and extend the life of your equipment.
